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Frequently asked questions

Where can I find information on the divisibility of tablets?

Information on the divisibility of tablets can be found in the instructions for use and package leaflet. You can always find the latest product information for our products on the website www.fachinfo.de.  

Where can I find information on the correct intake/application?

Information on how to take or use a product can be found in the instructions for use and the information for healthcare professionals. You will always find the latest product information for our products on the website www.fachinfo.de. You can also find additional information on the following product websites:
www.b12ankermann.de
www.milgamma.de
www.zinkorot.de

Where can I find information on shelf life/stability after opening?

Information on the shelf life of a medicinal product can be found on the secondary packaging (“use by”) and in the Information for healthcare professionals, section 6.3. Information on the shelf life after opening, if applicable, can be found in the Instructions for Use and Information for healthcare professionals. You will always find the latest product information for our products on the website www.fachinfo.de.

Where can I find information on excipients/other ingredients (e.g. lactose, gluten)?

Information on excipients/other ingredients (such as lactose, gluten) can be found in the instructions for use (section 6 and any warnings in section 2) and in the information for healthcare professionals (section 6.1 and any warnings in section 4.4). You will always find the latest product information for our products on the website www.fachinfo.de.

Where can I find information on storage?

You can find information on storage in the instructions for use and product information. You can always find the latest product information for our products on the website www.fachinfo.de.

Where can I find information on the mortarability and the solubility?

If the medicinal product has been tested for mortarability and tube permeability, you will find this information in the instructions for use or package leaflet. You will always find the latest product information for our products on the website www.fachinfo.de. You can send special requests for a product to our Medical Information department: medizinische.information@woerwagpharma.com

Can a preparation still be taken after storage under different storage conditions?

Our products should be stored and transported as specified in the instructions for use/specialist information. We cannot guarantee the perfect quality of the product if it is stored outside these conditions.  

We ask for your understanding that we cannot provide any data or estimates on specific deviations due to the large number of possible combinations of exceeding the storage temperature and the associated time period.

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